Frequently asked questions
Everything riders & drivers in Bengaluru and Hyderabad ask before booking their first doorstep service.
General
Do you really come to my home?+
Yes. Our mechanics arrive at your doorstep with tools, diagnostics and OEM-grade spares — across confirmed localities in Bengaluru and the Hyderabad localities we list. See the areas pages for the full lists.
Which areas do you cover in Bangalore?+
Whitefield, Koramangala, HSR Layout, Indiranagar, Electronic City, Jayanagar, Marathahalli and Sarjapur Road, among the 107 confirmed Bengaluru service areas. See our service areas page for the full list.
Which areas do you cover in Hyderabad?+
Gachibowli, Kondapur, Madhapur, Manikonda, Kukatpally, Miyapur, Ameerpet, Jubilee Hills, Banjara Hills, LB Nagar, Uppal and Secunderabad among them — see the Hyderabad areas page and the Hyderabad hub for the full list.
What are Ride N Care's operating hours?+
Ride N Care is open 7:00 AM to 11:30 PM, 7 days a week, for doorstep bike and car service in Bengaluru and Hyderabad. Call 02269711329 or WhatsApp 82969 50339 within those hours to book — actual booking and mechanic availability may vary, and the arrival window is confirmed when you book.
Is Ride N Care open on Sundays?+
Yes. Ride N Care is open every day of the week, Sundays included, from 7:00 AM to 11:30 PM. Sunday and holiday slots are confirmed when you book; actual mechanic availability may vary.
Can I book a bike service at night?+
You can request a booking until 11:30 PM — Ride N Care operates 7:00 AM to 11:30 PM, every day. Requests sent after closing are answered when the team resumes at 7:00 AM, and actual mechanic availability at any given time may vary.
What time does Ride N Care close?+
Ride N Care closes at 11:30 PM every day and opens at 7:00 AM. Booking requests are taken up to closing time; anything later is confirmed for the following day where availability allows.
Is doorstep bike service available every day in Bengaluru and Hyderabad?+
Yes — doorstep bike and car service runs every day from 7:00 AM to 11:30 PM across the confirmed service areas in both cities. Book by call or WhatsApp and the arrival window is confirmed when you book; actual mechanic availability may vary.
Is doorstep service safe?+
All mechanics are background-verified and trained. Every visit runs on a written quote first, and you receive a digital invoice listing the parts fitted.
Bike Service
What does a bike periodic service include?+
Engine oil change, oil & air filter check, brake adjustment, chain lubrication, throttle/clutch tuning, battery health, tyre pressure, headlamp alignment and a 25-point inspection.
How long does a bike service take?+
Most general services finish in 60–90 minutes at your home; with engine oil replacement allow 75–120 minutes.
Do you service Royal Enfields and superbikes?+
Yes — including Royal Enfield, KTM, Kawasaki, Harley-Davidson, BMW Motorrad. Premium service tier applies.
How often should I service my bike?+
Every 2,500–3,500 km for commuter bikes, or every 3 months — whichever comes first.
Car Service
What does a car periodic service include?+
Engine oil + filter change, brake check, coolant top-up, battery test, AC check, all fluid levels, lights, wipers and a multi-point inspection.
How long does a car service take?+
We confirm the arrival window at booking, and the visit runs until the checklist is complete and you have inspected the work — we do not quote job durations we cannot guarantee.
Do you handle denting & painting at home?+
Denting and painting need a controlled workshop environment, so we do not offer them at the doorstep. Book a periodic service, AC, battery or brake service — and if bodywork is needed we can advise on next steps.
Pricing & Payments
Are parts genuine?+
Always. OEM-grade parts, listed with part numbers on the digital invoice.
What payments do you accept?+
UPI, all major cards, NetBanking and cash on completion. Quotes are always shared upfront.
Will I get an invoice?+
Yes — a GST-compliant digital invoice is emailed and shared on WhatsApp after every job.
Are there any hidden charges?+
No. The written quote you approve before work starts is the final price for the agreed scope — anything found later needs your approval first.
Booking & Warranty
How do I book a service?+
Tap Book Now and fill the short form, or WhatsApp 82969 50339. You'll get a written quote with the slot details before anything is dispatched.
How quickly can I get a slot?+
Availability varies by day and locality — call 02269711329 or WhatsApp 82969 50339 and we confirm the earliest open slot for your area.
What if a problem appears after service?+
Eligible repairs carry a 45-day service warranty. We inspect the work and correct it in accordance with the warranty.
Do you offer pickup & drop?+
Pickup and drop is arranged when a job genuinely needs the workshop — such as an engine rebuild or wheel alignment — with the estimate approved before the vehicle moves.
Didn't find your answer?
Message us on WhatsApp — we confirm your slot and the written quote.