Our 45-Day Service Warranty

Warranty period

The warranty runs for 45 days from the date the service or repair is completed, as shown on your Ride N Care invoice. Your booking or invoice details are your proof of purchase.

What is covered

• Workmanship coverage: Eligible repair and service work performed by Ride N Care is covered for workmanship-related issues arising from the original work — for example a fitting, adjustment or installation from our visit that does not hold. The team inspects the vehicle and determines whether the issue falls within this policy.

• Parts coverage: Parts supplied and installed by Ride N Care are covered only where applicable, subject to their eligibility and any relevant manufacturer or supplier warranty terms, noted on your invoice where applicable. The 45-day warranty does not extend manufacturer or supplier warranty periods, and not every part carries a separate parts warranty.

What is not covered

Normal wear and tear, consumables, accidental damage, misuse, unauthorized repairs or modifications, unrelated faults, and damage caused by external factors are not automatically covered.

• Wear and consumables: Normal wear and tear and consumables are not automatically covered.

• Accidental damage and misuse: Accidental damage, misuse, and unauthorized repairs or modifications are not automatically covered.

• Unrelated or external damage: Faults unrelated to the original work, and damage caused by external factors, are not covered by this warranty.

Pre-existing conditions identified during inspection are diagnosed and quoted separately rather than covered by this warranty.

How to make a claim

1. 1

   Contact Ride N Care with your booking or invoice details and explain the issue.

2. 2

   The team inspects the vehicle and determines whether the issue falls within this policy.

3. 3

   If an eligible claim is approved, Ride N Care provides an appropriate correction or repair in accordance with this policy.

Warranty questions